Cloud PC is not setting up

Troubleshooting & Support
1

i am unable connect in prime cloud from last two days

2

Hi. I had never heard of Prime Cloud before, but now that I think about it, maybe it’s still in beta.

3

Same issue i am also facing, i also put the complaint about this.. lets c what they gonna do…
And VM machine always reset, I have to reconfigure every time.

4

Hi, we are taking a look into this. There are some issues on the backend side and we will resolve this as soon as possible. Apologies for the error. I will inform you once we are sure it is fixed.

5

Hi, you will be able to connect to PrimeX now. Sorry for the inconvenience.

6

I don’t have right now, Once the machine with me… i will let you know.. Also fix this issue " reconfigure every time"

7

Hi Sunny, would it be possible for me to call you? I want to understand this issue a bit more thoroughly.

8

yes please you may call now