Windows cloud pc problem

Troubleshooting & Support
1

i bought the subscription. i have just used it for one time, my 7 hr is remaining within 3 days. after that one time i have not been able to use it again. it just dont connect. just stuck on opening screen. my wifi is 100 mbps. just wasted my money. GOOD FOR NOTHING LAPTOP. i am using primebook s wifi.

1 Like
2

Hello Akhil, please reach out to our customer support: +919667413981 and share with them the error you are facing. And share with them your Cloud PC registered phone number as well. Alternatively, you can also DM me your number and I will have our support team reach out.

I will look into this matter and make sure that any days you were unable to use are added to your subscription.

Please bear with us.

Thanks.

3

8382869106, my 6 hr is remaining from 10 hrs, and i was able to use only 30 minutes, other time i was just waiting to get logged in.

4

thanks guys the problem resolved , very appreciating.

5

Hey Akhil,

Glad to hear that you’re able to use Cloud PC. Please let me know if you have any feedback.

Thanks.