About the Troubleshooting & Support category

Having technical issues with your Primebook laptop or PrimeOS? This is the go-to place for troubleshooting, seeking help, and sharing solutions. Find how-to guides, FAQs, and community-driven support.

Rules:

  1. Search before posting—your issue may already have a solution.
  2. Provide detailed information (device model, OS version, error messages) when asking for help.
  3. Be respectful and patient when helping others.
  4. No spamming, off-topic discussions, or unrelated product support.
  5. Primebook support team responses take priority over user suggestions.