Battery Issue — Not Charging Beyond 80% on Primebook

Dear Team,

I am facing an issue with my Primebook where the battery is not charging beyond 80%. No matter how long I keep it plugged in, the charging gets stuck at 80% and does not reach 100%.

Please help me resolve this issue or guide me if there are any settings or updates that I need to check. I would appreciate your quick assistance.

Thank you.

Hi White, please check your DM, we’ve sent you a message to assist you further with this issue.