Unaable to download the ODA Class App for my daughter on-line class

Sir,
I have purchased the Primebook 2 max Tooday for the online class of my 4Th Std. daughter. She is enrolled with ODA Class App for class 4. Earlier she use to join class from mobile.

Requesting you to add the ODA Class App at the earliest with optimised view.

Anupam Kumar

Pls reply.. as my purpose for purchase of Primebook will be defeated.

Hey Anupam, the app you mentioned works only on mobile devices and doesn’t support laptops. We tried testing it on our laptop as well, but it didn’t work.

But it is working fine on tablet… It is android based application

Hi Anupam,

I am sorry you are facing this issue. Can you please let me know which tablet you were using where ODA is working fine? If you can share a video as well it would be greatly helpful for us to diagnose if the issue is solvable.

Thank you.

Sir,

As per the trailing mail I am adding the video of the ODA Class recording which is playing on my Samsung tablet A9+ which is Android tablet and my daughter is attending the class on the same tablet since last year.

Earlier she use to attend her class on mobile device. But due to smaller screen size I have switched to tablet.

Now, as she is proceeding to higher class I have purchased this Primebook 2 Max to give her exposure and experience to IT world. But unfortunately this Android app is not working on my this laptop and seems my purpose of purchase is defeated.

Request you to kindly do the needful to justify my worthy purchase.

Regards
Anupam Kumar
Your Customer

Hello sir,

It is very important for us to ensure that our customers are having a seamless experience with our devices. I am sorry that you are facing disparity on Oda app when compared to tablet.

However, to understand and diagnose this issue correctly I am unable to find the video attached.
Can you please reach out to me directly on email: raj@primeos.in

Thank you,
Raj Bhadra

Hello Sir

Any update about the ODA Class app to be included in App Store of yours company?

Anupam