What can I do if Primebook keeps disconnecting from Wi-Fi?

Troubleshooting & Support
1

If your Primebook keeps disconnecting from Wi-Fi, follow the given steps.

Check Your Wi-Fi Router:
-Ensure your Wi-Fi signal is strong and stable.
-Restart the router by turning it off for 30 seconds and then back on.
-Check if other devices are experiencing similar issues. If yes, the problem may be with the router or internet service.

Restart Primebook:
-Restart your Primebook to refresh the system and reconnect to the Wi-Fi.
-Recheck Wi-Fi Connection.

Forget the network:
-Go to Settings > Network & Internet > Wi-Fi.
-Select your network and click Forget.
-Reconnect by entering the password again.

If your Primebook still gets disconnected from Wi-Fi, contact our customer support team!

2

one thing you can do, this has affected me for so long. dont use any microsoft app and specially co-pilot app. And the most important thing is keep your location off because we dont have gps in our primebook, keeping it open interferres with wifi. And lastly go to settings and stop giving any app access to location service.

3

Thank you for sharing your experience and helpful tips. We really appreciate your insights :blush: