If your Primebook doesn’t recognize your Bluetooth device, follow the below-given steps.
Restart Primebook:
-Restarting your Primebook can help reset Bluetooth services.
-Turn off your Bluetooth device, wait for 10-20 seconds, and then turn it back on.
Reset Bluetooth:
-If you’ve tried everything and the device is still not recognized, try resetting the Bluetooth settings by going to Settings > System > Reset Options, and select Reset Network Settings. This will reset Wi-Fi, mobile data, and Bluetooth settings.
Contact customer support if your issue is still not resolved.